Please telephone 0117 929 1613 or email email@example.com
From 1st July 2016, Diamond Travelcard bus pass holders will no longer be entitled to free travel on the A1 or A3 airport bus services. This decision has been taken by the local authority since they view this service as a point to point shuttle service, specifically for airport travel and not as an intra-city bus service.
Most stops observed by the service are fitted with “real-time” information displays showing the expected arrival time of the next bus. Alternatively, you can log on to Next Bus Bristol website at http://bristol.acislive.com to search for your nearest stop and obtain actual departure times for the service.
Pre-book fares in advance from this website and via First Groups mTickets mobile app or you may pay on board the coach. Tickets can also be purchased from the Onward transportation kiosk located on the airport terminal forecourt. Tickets must be purchased before you board, so please arrive 10 minutes before departure time.
Yes, Customers wishing to make single or return journeys on the Bristol Airport Flyer or the Weston Airport Flyer can purchase their tickets on any First Bus in the Bristol Inner Zone (for the Bristol Airport Flyer) or Weston Inner Zone (for the Weston Airport Flyer) and make a journey to connect with the Airport Flyer at no additional cost. Customers purchasing a return journey can also use their ticket to make a return journey to connect out of the Bristol Airport Flyer or Weston Airport Flyer.
This offer allows customers from across Bristol and Weston-super-Mare to use the local First bus network to connect with the Flyer at no additional cost.
No, tickets can be purchased on the day of travel.
Pre-book discounted fares in advance from this website and save when you sign up to Rewards (www.bristolairport.co.uk/rewards).
When you have completed your booking, you will be e-mailed your booking confirmation. This e-mail will have your journey details as well as your unique booking reference number. This will be your e-ticket. Simply print this e-mail and hand it to a member of staff when boarding. Please keep your e-ticket for the duration of your journey.
No, just turn up and go. Our customers prefer this as flights can be delayed or your plans could change. Buses run every 10 minutes most of the day, so there’s always enough room.
Adults - £13.00 Return, £8.00 Single.
Children (5-15 years) - £9.00 Return, £6.00 Single.
Family Return - £25. Ticket price applies to 2 adults and 2 children (under 16 years of age).
Students - £9.00 Return, £6.00 Single
Infants (0-5 years) travel free of charge.
Reduced fares from West Street Bedminster and Kings Head Bridgwater Road can be purchased on board the bus.
Adults - £7.00 Return, £5.00 Single.
Children (5-15 years) - £5.00 Return, £4.00 Single.
Family Return - £20. Ticket price applies to 2 adults and 2 children (under 16 years of age).
Students - £5.00 Return, £4.00 Single
Infants (0-5 years) travel free of charge.
We only offer pre-booked tickets for journeys from Weston-super-Mare Centre, Worle Terminus and Congresbury.
Students are entitled to discounted fares on both services (Bristol: £9 Return & £6 Single, Weston: £5.00 Return & £4.00 Single) on production of valid photographic student identification. Any passengers travelling with a student ticket without one of the approved forms of ID will be liable to pay the full adult fare for their journey.
If you are booking a return ticket, your return date must fall within one calendar month (31 days). Should you wish to return on a date outside of this you should book two single tickets.
We can only accept sterling currency for ticket sales, however, facilities to exchange foreign currency are available inside the Terminal building. Credit/debit cards are accepted on board and cash ATM facilities are available at the Airport and at Bristol Temple Meads station.
Bookings can be amended by contacting us via email at firstname.lastname@example.org with the details of your required change including the name of the person the booking was made for and the original dates of travel. Where possible, please contact us at least 4 days before the original date of travel so we can process your amendments in time for your journey.
All advanced bookings are non-refundable, however we will amend bookings should you require new date of travel. Please contact us via email at email@example.com to amend an existing booking. Where possible, please contact us at least 4 days before the original date of travel so we can process your amendments in time for your journey. Bookings can only be amended if the date of travel has not yet occurred.
Tickets purchased on bus are non-refundable.
Bristol: Approximately 25 minutes to Temple Meads Railway Station and 35 minutes to the City Centre.
Weston: Approximately 30 minutes to Worle Terminus and 45 minutes to the Town Centre.
Unfortunately no, all seats are allocated on a first-come-first-served basis.
The Airport Flyer services operates a standard timetable throughout the year, with weekend frequency variations applicable only to the Bristol Flyer. The services do not operate on Christmas day and on the Bristol Flyer Sunday timetable applies on Boxing and New Years Day. Other Bank Holidays operate to the usual Monday to Friday timetable.
All vehicles operating on the service have dedicated luggage racks on board, with space for larger, heavy items on the bottom, and smaller items such as hand luggage on higher shelves. The luggage racks are in the vehicle saloon, so you can keep your bags in sight at all times.
Folding bicycles are permitted on board our buses, provided that they are stowed safely and that they do not block the aisles or access to seats. While we will make every effort to carry folding bicycles, there are instances when this may not be possible, including: (a) if there is insufficient space on the bus; or (b) if your folding bicycle is likely to make the inside of the bus or its seats dirty, and/or could cause discomfort to other Customers.
Due to space and safety considerations, standard non-folding bicycles cannot be carried inside our buses.
With the exception of assistance dogs (i.e. Guide and Hearing dogs), animals, live or dead are prohibited luggage, and will not be permitted on the service.
We recognise that there are occasions when things can go wrong that are completely beyond our control. We will try our best to get you to the airport but we ultimately cannot be responsible for any consequential loss incurred. Please refer to our standard Conditions of Carriage. It is imperative you allow plenty of time before your check in, to allow for unforeseen delays. We recommend your aim to arrive at the airport not less than 45 mins before the closure of your check-in desk.
We will endeavour to get you to your destination, but passengers may have a short wait for the next vehicle. Additional provisions will be made as required.
If waiting at a stop served by the A2 service, passengers with a pre-booked A3 ticket wishing to travel on the Airport Flyer can board the next available A2 or A3 service.
Yes, both services stop at Rail stations (Temple Meads Station and Weston-super-Mare) and Bus Stations (Bristol Bus Station and Worle Bus Station) for onward Rail and Bus connections. Through tickets for onward rail connections for passengers arriving in to the Airport can be purchased from the Rail Fast Ticket Machine situated within the main Terminal concourse.
Contactwestofengland@firstgroup.comThe Child Fare applies to any person aged 5 to 15 years of age inclusive. Accompanied infants aged 0 to 4 years of age inclusive travel free of charge. Children under 14 years MUST be accompanied by an Adult aged 16 years or over.
All operational complaints should be addressed to:
Airport Flyer, Operations Manager, First Bristol Ltd, Hengrove Depot, Roman Farm Road,Bristol BS4 1UJ
Telephone: 03456 460 707
Any queries relating to the online booking process should be sent to: Contactwestofengland@firstgroup.com (support is available Monday to Friday from 0900 - 1700 hours).
All vehicles on the service are wheelchair accessible and DDA compliant. The vehicles all have folding wheelchair ramps and most scheduled stops on the service are fitted with raised kerbs to allow easy boarding for any passengers with restricted mobility.